Fat Fingers Far Outweigh Hacks, DPC Report Reveals

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Cybersecurity incidents account for just 3.5 % of breaches

The Irish Facts Defense Commission (DPC) dealt with countless numbers of info breach notifications in 2019, its first entire year working beneath GDPR.

But a puny 3.5 % of the info breaches were being the consequence of cybersecurity incidents, its yearly report, revealed currently, has discovered.

The large bulk blamed on “unauthorised disclosures” together with “emails/letters to incorrect recipient” “administrative processing errors” “verbal disclosures” “papers missing or stolen” and “unauthorised entry to personalized info in the workplace”.

Listed here are the top rated 5 takeaways from the report.

one: Complaints on the Rise

The DPC been given 7,215 issues in 2019, out of these issues six,904 were being linked to GDPR. The remaining 311 were being linked to problems documented prior to GDPR and were being dealt with by the commissioner beneath the previous Irish Facts Defense Functions 1988 to 2003.

The bulk of issues that the DPC been given pertained to entry request problems which account for 29 % of GDPR problems. Disclosure and info processing issues manufactured up 35 % of the problems that men and women were being reporting to the DPC.

Commissioner Helen Dixon commented that: “Disputes amongst workforce and companies or previous companies remain a considerable concept of the issues lodged with the DPC, with the battle usually staged all around a disputed entry request.”

Irish Data Protection Commission 2019 Report
Credit score: DPC

2: Breaches on the Rise

The DPC recorded six,257 info-breach notifications in 2019, of these six,069 were being deemed to be valid info breaches.

These credible info breaches signify an maximize of 71 % when in contrast to the previous year. The top rated three sectors reporting breaches were being the monetary sector, insurance sector and the telecommunications sector.

The 71 % increase in stories is easy to understand when you choose into account the point that beneath GDPR info controllers are lawfully obligated to notify the DPC about any personalized info breaches.

As the commissioner notes that: “The default posture for controllers is that all info breaches really should be notified to the DPC, besides for those people exactly where the controller has assessed the breach as remaining not likely to existing any hazard to folks and the controller can exhibit why they attained this conclusion.”

3: Cyberattacks not the Trouble

Apparently out of the six,257 info breach notifications dealt with by the DPC only 223 of them linked to cybersecurity incidents. The bulk (5,188) pertained to unauthorised disclosures, while only 108 were being the consequence of a hack and 161 were being due to phishing.

The report notes that: “The DPC has observed an maximize in the selection of repeat breaches of a identical nature by a huge selection of organizations. This is most evident in the monetary sector, exactly where the bulk of breaches appear to be linked to unauthorised disclosures.”

Irish Data Protection Commission 2019 Report
How DPC Been given Complaints

The DPC has identified 5 developments and problems that it encounters when it deals with breaches