Ensuring business continuity during challenging times

Transcript

Tim Buckley: Greg, one particular of the queries that we have been having from our consumers is what are we executing about business continuity? What steps have we taken to make certain that regardless of how extended the coronavirus goes on regards to how significant it receives that we can go on to maintain the functions heading? And now to our viewers out there, if you look driving me, what you’re on the lookout at is one particular of our buying and selling flooring. Usually you’d see it densely populated. That doesn’t signify that people today aren’t doing the job out there when you just see people today, each other desk or each 3rd desk. It signifies that we have distanced them effectively, and I ought to by the way mentioned that you will notice a Greg and I are sitting aside below. We’re making an attempt to follow social distancing and every thing that we do. Over and above, social distancing, what are you men executing? What steps have you taken to make certain this operation proceeds? How have you distributed your team?

Greg Davis: So it commences definitely with the point that hey, it is a world wide operation so we have buying and selling spots in the US, buying and selling spots in the Uk as properly as Melbourne, Australia. And in addition to all those world wide buying and selling spots, we also have contingency web-sites that we’re leveraging appropriate now in every one particular of all those spots. So we have our team break up up amongst our primary hubs and all those contingency web-sites, and we have even ready for the point that if we need to, our people today could trade from property. So we have put in the technological know-how, we have examined the method, so we could have business as normal, even in a significant event.

Tim: And buying and selling from property is not some thing you are heading to jump to. I signify you men really like the collaboration that takes place on the ground even when people today are spread out. It’s just considerably simpler to happen there. That said, if we have to go there, we unquestionably ready to do it.

Greg: Completely.

Tim: Security is heading to be the identical unquestionably no matter whether if someone’s at property as it is heading to be the identical if we’re buying and selling from property, as if you’re buying and selling from below.

Greg: Completely.

Tim: Now, I ought to mention Greg that the relaxation of Vanguard’s functions, no matter whether they are talking to an associate at Vanguard, what ever location of Vanguard is supporting the consumer, all those areas have been distributed too. That we have taken steps to transfer associates aside. Relocating amongst various properties. People today are doing the job from property. They are distributed amongst our web-sites as properly so. We’re taking the steps to make certain that we go on business as normal below or as close to as normal as achievable

Greg: Completely.