The Appropriate Steps for Dealing with Employer/Employee Disputes

In a business, we want to ensure that everything we do works towards the long-term success and prosperity of everyone involved. However, if internal issues and problems arise then this puts this long-term success at risk, particularly when the dispute in question occurs between employers and employees. Dealing with these issues is vital in order to ensure that your business is not negatively impacted in the long term.

So, with that in mind what are some common causes of employee and employer disputes and how can you work to resolve them in an efficient and agreeable way for both parties.

Harassment Cases

There are many situations where an internal conflict can occur in your company due to harassment, which can affect one or multiple employees at any given time. And unfortunately the level of harassment may be minor, major or somewhere in between; it can be quite a subjective thing to diagnose depending on the situation. If you do not handle the problem correctly, then your employee could lose all faith in you as a company altogether.

Disgruntled employees can be even worse for your company and lead to further legal issues along the way. As such, having the right commercial law Manchester advisor by your side is vital to avoid escalation wherever possible and to resolve issues as appropriately as possible.

Equal Opportunity Complaints

Discrimination occurs when one person is treated less favourably due to their ‘protected characteristics’. These include age, disability, gender, marriage, pregnancy, race, religion or beliefs, sex and sexual orientation. If an employee perceives that they have missed out on opportunities or have had a different employed experience as a result, then your business may find itself dealing with this complaint.

Having a dedicated HR professional associated with your business can help to ensure that such issues do not escalate. As they can listen to complaints, gather evidence one way or the other and help to reach a satisfactory conclusion for both sides wherever possible. However, sometimes even an HR professional cannot stop this issue from escalating further to court proceedings (especially if dealing with this issue from an ex-employee).

Alternative Dispute Resolution

When a dispute does occur then seeking a resolution outside of legal proceedings, wherever possible, is the best way to ensure your business success now and in the future. Mediation is the main form of ADR and can be conducted by the appropriate corporate solicitors whenever needed. This can be successful in a work setting for a number of reasons:

  • Mediators can be chosen by each individual, so your employee can feel satisfied that they someone genuinely on their side during the situation.
  • The mediator does not determine the outcome, so they are impartial.
  • Less formal and thus less hostile environment when compared to court proceedings.
  • Saves time and money for both parties.
  • Less risk involved in comparison to lengthy court dealings.

At the end of the day, issues can occur in the workplace whether you want them to or not. How you deal with these issues, however, can determine the future of your company and allow you to move forward effectively and with as little disruption as possible. Seeking resolutions which are outside the court can ensure that your business is not negatively impacted for the future and maintain your standards and the smooth running of your business in the present.